London
£45,000 + Excellent Benefits
London
The Role
As a 3rd Line Network Support Engineer you will be a key member of the support team and will be involved in providing up to 3rd level support and acting as an escalation point for the support desk team.
As a 3rd Line Network Support Engineer you will be responsible for:
* Escalating faults to carriers and suppliers ensuring they are dealing with any issues in a timely manner
* Providing support to network services and dealing with any network faults
* Up to 3rd level support for faults and change requests
* Ensure cases are documented well
* Involved in delivering projects and solutions
The Requirements
* A background in an ISP or Telecommunications environment
* Juniper experience EX/SRX/MX and Cisco chassis
* Confident in Layer 2, OSPF and BGP protocols
* CCNP and/or JNCIS certified as a minimum
If you are an experienced Network Support Engineer looking for a new role, please apply with your most recent CV
The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
