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Job

Customer Experience Programme Manager

Customer Experience Project Manager
A 6-month Fixed Term contract based in London - Daily rate: £60,000 t0 £65,000 + Benefits
Urgent
The ideal Programme Manager will be working on the Customer Experience Improvement experience.
Key requirements:
*Previous experience delivering projects end to end
*Must have worked on Customer Experience/ Journey programme - at least 2 examples
*Contact centre improvement experience
*The ability to communicate with both Business and IT
*Strong communication skills
*Proven stakeholder management skill.
*Background in the following industries - Telecom , retail and technology
*Third party experience
*Robotic automation

Please apply for this role if you have the relevant experience. my email: mona.noor@thejmgroup.com

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.