2 months ago
Circa £700 per day
Customer Experience Specialist is needed on a contract basis for an exciting start up. There will be remote working available as well as time in the office in Hampshire.
The ideal Customer Experience Specialist will have the following skills and experience:
* 5+ years experience focused on customer experience.
* Excellent digital knowledge and experience
* Strong UX design skills
* Strong experience with customer service design
* Previously worked in the service area
* Able to effectively design the customer journey
* Model to others excellent customer experience.
* Excellent communication skills
* Ability to help others understand and engage in customer journeys
* Excellent Stakeholder Management skills
If you are an experienced Customer Experience specialist with the required skills, please respond in the first instance with the most recent version of your CV.
The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.