Manchester
Up to £23,000 + Excellent Benefits including annual bonus, 24 days holiday (including birthday) + bank holidays + Training + other perks
The Role
As a Provisioning Coordinator working for a growing Telecommunications company you will be responsible for taking orders from customers, verifying these, placing them with the supplier and acting as the main stakeholder both internally and externally. You will have previous experience in a similar service delivery/provisioning role from an ISP/Telecoms background, ideally working with Ethernet and Broadband products. You will be working in a team and will be involved in the following duties:
Key Responsibilities
*Working with customers both in the UK and some International to provision Ethernet services
*Placing and verifying orders for Ethernet and Broadband orders
*Acting as the main stakeholder both internally and externally
*Working with suppliers with as BT Openreach, BT Wholesale and Virgin Media
*Liaising with suppliers, taking ownership of delays and escalating when required
*Ensuring clients are kept updated in a timely manner
*Coordinating orders in line with the delivery dates given by your customer
*Managing projects to strict deadlines
The Requirements
As a Provisioning Coordinator you will have the following experience:
*1 years minimum experience in a similar service delivery/provisioning role within an ISP/Telecoms company
*Experience placing Ethernet and Broadband product orders
*Any experience in working and order management of PSTN, SIP and VoIP is desirable but not essential.
*Any experience ordering through BT Openreach, BT Wholesale or Virgin Media is beneficial
experience in Prince 2 is advantageous.
*Experience in Prince 2 or Six Sigma is desirable
If you are an experienced Provisioning Coordinator looking for a new role, please apply with your most recent CV
The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
