IT business analysts play a planning and managerial role in the information technology department of a business. 

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Their role is to understand the business’s needs, how it works, and how well is meeting current goals as well as potential future needs. Their response to these circumstances is to find the technological solutions to improve current operations and to meet future needs, as well. They look closely at the data provided, find the appropriate solutions, and communicate with teams on how to use the technology at their disposal to improve their work.