Job Description

The JM Group is working with a Real Estate company and is seeking an experienced Application Support Analyst on a permanent basis in London.

The ideal Application Support Analyst will have the following key skills and experience:

*Good experience within a technical support environment
*Strong knowledge across a range of technologies
*Sound knowledge of service management tools (ServiceNow would be ideal)
*Knowledge of ITIL and ISO 27001
*Understanding of Active Directory
*Knowledge of the following applications
oMS Office
oVermillion (Or similar client reporting applications)
oCRM Systems Salesforce/Pardot
oArgus Enterprise
*MS Windows
*Highly organised
*Excellent interpersonal skills
*Good time management, problem solving, planning skills.
*Excellent communication and team working

If you are an experienced Application Support Analyst with the required skills, please respond in the first instance with the most recent version of your CV.

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.