Job Description

Global Insurance Firm is hiring for a Recovery Manager with very strong experience in UK Claims Support and client-facing to be based in London. Salary is paying between £50K - £55K Bonus Full Benefits.

You will work with the client and offshore operations to ensure that processes are being effectively executed. You will help provide training to offshore staff, manage communications with field operations and brokers.

Key Responsibilities include:

Responsible for effective delivery by off-shore operations
Be the Recovery Process Subject Matter Expert for Auto and Property claims
Day-to-day customer contact for UK clients
Manage monthly and daily reporting
Effectively interact with offshore operations
Provide expertise to management of recovery claims in UK
Must be willing to travel abroad to meet the team at least 2-3 times per year
Work with internal team to manage business flows, escalate client facing issues, help resolve more complex claims scenarios

You will ideally have strong Claims experience with good hands-on knowledge of Microsoft Excel and other Microsoft applications. You will be a Commerce Graduate with relevant experience in Insurance (Claims) industry, with at least 2-4 years work experience in Claims. Subrogation experience is essential, and previous experience with management of off-shore teams.

Please apply for immediate interview!

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.