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REF: PR/010072_1497611490

IT Support Engineer - Consultancy - £36k

Job Description

 
IT Support Engineer - Consultancy - £36k

IT Support Engineer required by a leading Global Consultancy based in Central London paying £32,000 - £36,000 P.A. as well as an excellent benefits package.

The IT Support Engineer will be working in the Information Technology department providing 1st and 2nd line support, this will include user support, computer setup, maintenance and service, telecommunications, network and infrastructure maintenance and all other technology needs in the office.

The IT Support Engineer will be required to support laptops, desktops, Smartphones, phone and voice mail systems, both in the office and on client site.

The IT Support Engineer must have the following:

*A 2:1 (or higher) Degree in IT / Technology from a leading University
*A minimum of two years of commercial experience in a similar role
*Experience working for large corporate organisations, ideally with a Partnership Structure
*Experience supporting large user bases (500 ), including VIP Support
*Strong client facing skills and the ability to present technical concepts to management
*Experience troubleshooting Windows 7, Windows 10, MS Office Suite, Internet Explorer, VPN and Network Connectivity
*A Windows 7 / 10 Certification
*Experience supporting PC / Laptop hardware and software, telecommunications systems, mobile devices, networking and server administration
*The ability to diagnose problems and provide solutions
*Excellent customer services skills
*Excellent communication skills, both written and verbal
*Excellent stakeholder management skills

If you are interested in this position, please send through and up to date copy of your CV for review.

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
 
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