EMEA Network Engineer, London, 70-75k benefits and bonus
A market leading provider of banking, financial advisory, investment and fund management services is looking for a qualified Network Engineer to join their team.
This is an excellent opportunity, offering brilliant training, career progression and a fantastic work environment.
*Monitor and manage network monitoring systems and ticketing systems and be able to establish the impact of alerts and events. The candidate must be able to investigate independently alerts and events that arise and be able to evaluate the impact and raise the incidents, outages and changes required for resolution as required. They will also need to manage the ticket queue.
*Manage and troubleshoot issues that arise on the network and resolve issues reported by other IT groups. The candidate must be dynamic and be able to work under pressure to resolve incidents and outages in a complex network environment across many different network technology areas. This may include working across multiple different IT disciplines.
*Assist with projects to enhance Operations within the organisation. The candidate must be flexible and be able to manage their time efficiently and effectively between operational functions and project work as there will be a requirement to assist with operational projects.
You will be responsible for:
*Managing and auctioning tickets within the Networks queue
*Managing infrastructure components within the global operating environment
*Reactive troubleshooting and resolution of alerts
*Identifying and resolving potential issues proactively
*Owning and resolving production issues and performing root cause analysis
*Managing ongoing upgrade and maintenance of associated platform hardware, and preparing operational reports relating to these platforms
*Manage, perform due diligence and resolve where possible complex problems and escalate in a timely manner
*Working with design teams to review operational readiness of new projects, and actively contribute to solution design and develop standards where appropriate.
*Working closely with the Project, Architecture and Service Owners to address any issues identified
*Driving continuous improvement initiatives and system improvements
*Out of hours on-call on a rota
You will have:
*Good experience in a similar role from a large organisation.
*University degree in computer science/engineering or similar.
*CCNP level at a minimum is required. Cisco Certified InterNetwork Expert - CCIE certification is desirable.
*Good knowledge of routing and switching.
*Working knowledge of enterprise firewall solutions (Cisco ASA and Checkpoint)
*Knowledge of Palo Alto firewalls is a desirable
*Knowledge of F5 (LTM and GTM) is desirable
*Working knowledge of UNIX, SNMP, RADIUS, 802.1x and Microsoft Active Directory.
*Ability to work in a fast paced and demanding environment.
*Flexibility and agility to adapt to changing requirements
*Good stakeholder engagement skills with a strong customer service mind set.
*Good time management skills to manage and action business as usual operational tasks as well as execute and deliver operational projects
*Well-developed problem solving skills, with the ability to assimilate data rapidly in order to present solutions effectively.
The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.