Job Description

Junior Service Delivery Coordinator
£21,000 plus Benefits including 25 days holiday, pension, cycle to work scheme and more

The Role
As a Junior Service Delivery Coordinator working for a growing yet established Telecommunications company in Cambridge you will be responsible for overseeing the delivery and provisioning of internet services to customers.

This role would suit someone with a keen interest in IT/Telecoms. Any experience in provisioning/service delivery/support roles is highly advantageous as well as any exposure to the service sector.

This company are offering the right candidate a great opportunity to be trained in this field and build a career within a fast growing business.

As a Junior Service Delivery Coordinator you will be involved in the following duties:
*1st line support
*Ensuring an up to date log of activity is being kept
* Managing suppliers, raising faults
*Ensuring that services are being delivered to customers successfully and on time
*Managing the diary for engineers

The Requirements

As a Junior Service Delivery Coordinator you will ideally have experience in a similar role however this isn't essential as training will be given. Any exposure IT/Telecoms is highly advantageous.
You will be a self-starter with the ability to multitask and work under pressure. You will be able to pick things up quickly and learn, understand, apply knowledge of new products and technologies when required.

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.