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REF: CR/010530_1516958717

Voice & Video Network Engineer

Job Description

The JM Group is working with a financial services firm who are seeking a Voice & Video Network Engineer on an initial 6-month contract.

The ideal Voice & Video Network Engineer will have the following:


*Cisco Call Manager, Telepresence, Cisco Video End Points, Video Conferencing, WebEx, Expressways, SME Clusters, Jabber, Gateways, and Voice Recording.

Key Skills/Responsibilities:

*Perform proactive platform systems management
*Resolve operational issues
*Ongoing upgrade and maintenance of associated platforms
*Perform root-cause analysis and solve problems
*Design and build operational reports to provide an overview of service health
*Design and implement solution to meet service and business requirements
*Work with product vendors to troubleshoot issues
*Provide first-class system support from initial contact to closure
*Execute maintenance and disaster recovery tests on a scheduled basis or as required
*Identify, report and resolve poorly performing system issues using agreed troubleshooting tools and processes

If you are an experienced Voice & Video Engineer, please respond in the first instance with the most recent version of your CV.

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.